01
Independent Workspaces
Each participating company works within a logically separate workspace.
Enterprise Communication • Multi-Company Platform
AWC7E
AWC7E is a secure, multi-tenant business communication platform used by independent companies to manage customer conversations, deliver support, exchange messages, receive real-time notifications, and use voice communication features.
Platform Overview
Built for companies that serve their own customers
AWC7E provides communication infrastructure rather than operating as a marketplace. Independent companies use the platform to communicate with their own customers and deliver their own support and services. Each company operates within a separate workspace with controlled access to staff, conversations, and customer information.
02
Authorised Access
Users can access only the workspaces and conversations assigned to their account.
03
Customer Support
Companies use AWC7E to communicate with and support their own customers.
AWC7E does not directly sell third-party products or services. It provides communication tools that participating companies use to support their own customers.
Core Capabilities
Responsive customer communication
💬
Real-Time Messaging
Send and receive messages with fast synchronization across supported devices.
🖼
Media Sharing
Exchange user-selected images and supported conversation attachments.
🎙
Voice Messages
Record and send voice messages after the user intentionally activates recording.
🔔
Push Notifications
Receive alerts for new messages, assignments, and important conversation activity.
👥
Conversation Assignment
Route customer conversations to authorised support users.
🏢
Multi-Company Access
Use one secure application to access authorised company workspaces.
Permissions
Transparent use of device permissions
Notification Permission
Used to deliver new-message, assignment, and account activity alerts. Users can disable notifications in device settings.
Microphone Permission
Used only when the user records a voice message or starts a supported voice feature. AWC7E does not continuously record or listen in the background.
Privacy & Security
Controlled business access
- Account authentication is required for protected features.
- Workspace access is restricted according to account authorisation.
- Push tokens are used to deliver app notifications.
- Microphone access occurs only after intentional user action.
- Users can manage permissions through device settings.